Frequently Asked Questions
What are Thyme Grove's Homemade Meals?
Thyme Grove creates delicious, homemade frozen meals made with quality ingredients and plenty of care. Our meals are prepared fresh, then frozen to lock in flavour and freshness, making them a convenient option to enjoy whenever you need them.
Do you provide meals for NDIS and Support at Home (SAH) participants?
Yes! We're proud to partner with Cookaborough to provide homemade frozen meals for eligible NDIS and Support at Home (SAH) participants. Together, we make it easy to access nutritious, ready-made meals that support independence and everyday living.
How do I order meals?
All meal orders are placed through the Cookaborough platform. Simply browse our available menu, add your chosen meals to your cart, and complete your order online. Cookaborough manages the ordering and payment process, while Thyme Grove lovingly prepares your meals.
How does delivery work?
Once your order has been prepared, Cookaborough arranges delivery straight to your door. Delivery is available for a flat rate of $15.00 per order, making it easy and affordable to stock up on meals.
When do I need to place my order?
To receive your meals that week, please place your order by Tuesday. Orders are prepared fresh, frozen, and collected for delivery on Thursday.
Are your meals freshly made?
Absolutely. Every meal is homemade in our kitchen using quality ingredients before being frozen at peak freshness. This ensures you receive meals that are both convenient and full of flavour.
Do you cater for dietary requirements?
Yes. We offer a range of meals to suit different dietary needs and preferences. Menu availability may vary, so we recommend checking the Cookaborough menu for the latest options or contacting us if you have specific dietary requirements.
How should I store and heat my meals?
Our meals arrive frozen and should be stored in your freezer until you're ready to enjoy them. Each meal includes simple heating instructions to make mealtimes as easy as possible.
Can family members or carers order on behalf of someone?
Yes. Family members, carers, support coordinators, and plan managers can all assist with ordering through Cookaborough where appropriate.
Why choose Thyme Grove?
At Thyme Grove, we believe good food brings comfort, connection, and independence. Our partnership with Cookaborough allows us to provide high-quality homemade meals that are convenient, nutritious, and prepared with the same care we'd put into cooking for our own family.